Note: The story has been updated with a statement from Roku. On August 1st, 2020, HBO Go and HBO Now got replaced by HBO and HBO Max. FireTV and Roku not working. I've gone through adding it, restarting my system, deleting it, re-adding it, and still the app controls don't respond, options are below the viewable part of the screen and don't respond to the remote .... then after about a minute you here "click, click, click" like it's trying to process the queued clicks from the remote and then it just kicks me back out of the app and back to the Roku Home screen. For some inexplicable reason, HBO Max was launched without support for Roku or Amazon Fire TV devices, which are among the most popular devices in America, because of contract disagreements. I fix d it by : going to Hbo max app on my phone - SETTINGS then DEVICES- then sign out of all devices. I'm trying to run it on a Roku streaming stick with Roku version 9.4.0; build 4200-09; last system update at 02:36 on 12/18/2020, last checked for updates on hour ago, 12/20/2020. “Despite our best efforts to reach an agreement, Roku has not accepted Spectrum’s offer to […] It is an issue at the hbo server. To find out how to do this, search the Internet for 'How to update + name of your browser' (e.g. You see, I like to stay current when nazis are targeting my city and the potential for insider threats within the 25,000 troops also currently within my city. When we select HBO Max app from our Roku/TV device (2720X), we get to a screen that asks who … Customers do not want to watch movie productions on laptops or … If you have the HBO app (previously called HBO NOW) If you subscribe to HBO through Amazon Appstore, Apple, Google Play, Roku Channel Store, Samsung TV, WarnerMedia, Consolidated Communications, Liberty, North State, Optimum, Service Electric Cablevision, Verizon Fios, or Ziply Fiber, then you have access to HBO Max right now, at no extra cost! This is essentially what is happening to me -- consistently crashes as it's loading the new releases. As far as the Roku device is concerned, you have to download the HBO app to stream HBO Go. I can navigate menus, search for items and play content without issue, but Closed Caption option is not available. You may already be signed in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Roku Channel Store; Samsung TV; You can subscribe using the HBO Max app and then sign in on any supported device. I'm on a Roku 3500X-Roku Stick, version 9.4.0 build 4200-09 and HBO Max … I can't test the streaming yet as my problem is that I have an existing HBO Max subscription that i can apply via the app so I can't test the actual stream. I can literally watch 5 seconds of a show without the app crashing and bringing to the homepage of the RokuTv. Manufacturer Support & Warranty Resources, https://help.hbomax.com/Answer/Detail/2358, Wonder Woman 1984 full movie, jittery playback issue. Apparently I won't be able to use it on the TV with my streaming stick unless I replace it or swap devices to use HBO Max in that room. Both versions should be up and running soon! While they continue to partner with companies to increase supported devices, Roku isn't one of them. Re: HBO Max Not working I'm trying to run it on a Roku streaming stick with Roku version 9.4.0; build 4200-09; last system update at 02:36 on 12/18/2020, last … I've waited for about six months for the app to be available on Roku, (it comes with my AT&T TV package but I haven't been able to use it), and now it doesn't work. Restart your Roku device to clear the cache. Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100 Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - … I've tried uninstalling/reinstalling the channel and restarting the device. I even tried physically removing my Roku streaming stick and re-installing it for a "hard reset", went through the same "Troubleshooting" process, removed the app again, re-added it, still the same results. The app is up to date. Roku streaming stick ... Roku 9.4.0; build 4200-09, last update 12/18/2020 at 02:36, no new updates available. Thanks. I encountered this on my first try or two. ; Make sure you have the latest software updates on your Android TV. Then restart my Roku. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If you use HBO Go or HBO Now on Roku, you will not be able to access HBO Max on the streaming device quite yet. Over six months have passed since the launch of the WarnerMedia streamer. Sadly, this isn't quite as simple as just watching HBO Max through an app on Roku, but it's certainly a step up not having it at all. We all know HBO Max was just added so maybe this is why I'm having an issue. HBO Max and Peacock could not agree on terms with Roku and Fire TV to appear on their platforms at launch. If the HBO Max app isn't working as expected, try these steps: Step 1: Update your software. I just tried it on another Roku connected TV with a 3920-x and it works there. 1Tennessee Broadband AcenTek Acme Communications Adams Cable Service Albany Mutual Telephone HBO Max has announced its premium streaming platform is now available on Roku. All of my network and wi-fi tests are good and my internet connect is AT&T fiber. HBO Max has all the regular channel's offerings, plus extra shows, movies and exclusives. Hopefully that works for you. HBO or HBO Max might actually be down While this is rare, it’s possible HBO and HBO Max are not working because they are actually just down. I've restarted the Roku stick multiple times, checked for both System and HBO Max updates, and created a new HBO Max profile. I'm hearing same thing for Apple TV. On my roku ultra (2020 model), when I try to launch HBO Max, it shows the logo, then immediately crashes back to the home screen. I am not experiencing the issues described in this thread with HBO Max on my TCL Roku TV. And today, Wonder Woman 1984 goes straight to streaming on Max. Strange, I've tried that but it still isn't working. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After starting HBO max, it may have even crashed out again, but then when i retried, it fired up content indexes fine. Have logged into HBO Max on my laptop and watched movies. Older movies seem fine through the app, but not the newest, hottest movie. Then add the channel. Since I subscribed to HBO through Roku, I can't remove and reinstall the HBO Max app as described here: https://help.hbomax.com/Answer/Detail/2358. The phone step is not applicable in my case, as I've never had the app installed on my phone. HBO Max app is not navigable and roku streaming stick is slow with it, freezes, and then bounces me back to home screen Is anyone else experiencing the same issue? Open HBO Max on your Roku and choose Sign In (or try to play a show or movie).. Sign in Not Available? You … If the issue remains unresolved, I'd recommend reaching out to HBO Max support directly to report the issue and request additional support. Cable and satellite TV providers. Once your Roku device is added to Apple's Home app, follow the AirPlay HBO Max steps above. HBO Max app is not navigable and roku streaming stick is slow with it, freezes, and then bounces me back to home screen. Oftentimes, HBO Max struggles to load the content but then suddenly stops working and … Update your browser to the latest version. That worked! No viewing issues. Many Roku users who own 3500x Roku stick models complained about not being able to play HBO Max on their devices. They had me unsubscribe from HBO. While HBO Max is now working for me about 66% of the time, it still kicks me back to the home screen the other 33% of the time. To find out how to do this, see How do I set up HomeKit? Anyone had better luck? (I don't watch movie on a 6"x4" phone screen!). Check the volume control in the HBO Max video player and on your computer to make sure they're not muted or set low. I'm on a Roku 3500X-Roku Stick, version 9.4.0 build 4200-09 and HBO Max is version 50.7 build 334. HBO Max, for instance, has around 9 million users; Roku has 46 million users, giving it an estimated 30 percent of the streaming device market. In these cases, the channel provider will need to investigate the issue in order to help resolve it. This is essentially what is happening to me -- consistently crashes as it's loading the new releases. If you're using external speakers, check your speaker cables and the volume control. Make sure you have the latest version of HBO Max. Im having the same issue on my Roku 2720x. I may have even done this twice. This needs to be fixed ASAP. Wonder Woman 1984 glitches through Hbo Max app on Roku Tv with 1Gb internet service! HBO Max is available from the following TV providers. Maybe it's not optimized for the ultra yet. I downloaded HBO Max, created an account through my roku account. I also cancelled the subscription through Roku since I'm already paying Xfinity for HBO and get HBO Max included. ultra 4800 (2020) unit playback issues - Is roku support a joke/non existent. After a maddening 40 minutes chatting with their online customer service, I seem to have gotten mine to work. What models of Roku boxes (or TVs) are people using here that are having the problems? One time it works and I watched some content and added items to the list...next time it crashes after I select my profile. It's too bad, because they took what should have been wonderful news--HBO Max is now available on Roku!--and turned it into a real negative. Manufacturer Support & Warranty Resources. The HBO Max app is still not available on Roku devices, but now, there’s a workaround that will allow you to stream HBO Max content on your TV. Let others know- the fix came from Danny at Roku Aloha from Kauai. To see which account you're signed in with, choose your profile icon (circle with a letter in the upper-left), then scroll right and choose Sign … Discover short videos related to HBO Max Roku on TikTok. It shows the logo and starts to load and then crashes right back to the Home Screen. Furthermore, where you subscribed to HBO Now might also be important. HBO Max and Roku 3500x Devices. It’s been working fine so far. HBO Max launched in May, but the roll-out was complicated by its absence from the Roku and Amazon Fire TV app stores. Then remove the channel. I've found this whole experience, and Roku's response, to be really terrible. I'm fine with HBO Max on my 4800x Roku Ultra 2020 and 4320x Roku 3. Loads HBOMAX home screen showing shows and movies then immediately crashes and goes back to Roku homescreen. MDK (@AwesomeJewBear) reported 5 hours ago @HBOMaxHelp It still did not work. How to fix HBO Max not working on Amazon Fire TV and Fire Stick. I am having the same issue, but intermittently. I assume this is billed through Roku as well? Same here. (Amazon Prime won't have HBO Max at launch, but will still offer HBO Now). Hbo max is not working on Microsoft edge chromium But working on Google Chrome, their Engineers are working even in covid 2021-01-13 18:16:50 @ssleepysen @GKIDSfilms @hbomax The Japanese dub is not working for ride your wave for me, I selected the Japanese audio but it still only gives the English dub Explore the latest videos from hashtags: #hbomax, #freehbomax, #hbomaxpartner, #hbomaxsummerintern, … Wonder why? Roku OS version 9.4 or higher (to find your Roku OS version, see Update my Roku software) Set up HomeKit on your Roku. You can reach them here: https://help.hbomax.com/ContactUs. I re-ran the software update sequence followed by restarting the stick. Watch HBO Go on Roku. On Monday 16 November, HBO Max announced that it would soon become available on Amazon Fire TV devices. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. HBO Max, WarnerMedia's streaming platform, still isn't available on Roku even as they prepare for their very big 2021. HBO wrote their HBO MAX app to work with Roku 9.3 and later. HBO Max not launching on Roku Ultra (2020), Re: HBO Max not launching on Roku Ultra (2020). Thanks for any info! Same thing happening on my TCL 4K Roku TV and my 32 inch TCL Roku TV (non-4K). Watch popular content from the following creators: azula the cheezit(@azulathecheezit), Investing & Options Trading(@9to5investorsclub), Nick Main(@onehandonthewheel), twix26(@left_twix), ShutUpGucci(@shutupgucci..01) . HBO Max has built up a huge base of users and a prodigious library … HBO Max is not an option because it has not yet signed the contract with Roku. Mine is also crashing on my Roku gen 1 device. on this Roku page. Roku devices still don't have the HBO Max app, but there are a few other ways to access the content through your TV. It's most likely that your device doesn't support HBO Max. The two streaming hardware companies already had existing agreements with WarnerMedia for HBO cable apps, and they were not eager to renegotiate those terms for a streaming service differently. Not optimal. Now seems to be working fine. @artofnanobit @hbomax HBO Max users have been reporting issues with the language versions for RIDE YOUR WAVE which we are working to correct. HBO Max not working on RokuTv. With Roku and Spectrum unable to come to an agreement to renew their contract, Roku has removed the Spectrum TV app from the Roku Channel Store, preventing new downloads. HBO Now subscribers who get their bills through HBO, Apple and Google Play will get instant access to HBO Max. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. HBO Max is currently unavailable on these devices, since parent company AT&T has yet to secure a distribution deal with Roku. With this news, AT&T customers with HBO Max—which is included in our best plans and packages or with an HBO subscription through an AT&T video service— now have even more options and ways to access the best in entertainment. Let us just go back to Hbo now! Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. My next automatic billing is 12/25 -- did it change the date when your automatic billing occurs? I have a Roku and can only watch HBO Max on our TV using this workaround that I found on a Roku user site filled with complaints about the HBO Max app. New survey data suggests these TV OS powerplays are not working as neither service has seen growth suffer much. Hopefully they fix this or update this fast. If other channels are working correctly, and you only experience this issue on the HBO Max channel (app), that is likely an indication that the issue lies within that particular channel. I wanted to use Max on Roku because I prefer the Roku platform but I guess I can't do that without paying double. HBO Max on a Fire TV 4K Stick has the Closed Caption available. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. This should be made clear on Roku but it's not. To do this, go to the Play Store, then choose My Apps and look to see if HBO Max is listed under updates (if it is, choose Update). On this front, at least, we can offer some good news.

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